Roles and Responsibilities
Supervise and manage a diverse team of staff responsible for delivering objectives as per management set goals including managing performance, providing feedback, identifying training needs and delivering training, and implementing workflow strategies.
Generating Sales and responsible for managing clients.
Organize and monitor the team's workload effectively, using caseload management tools and other relevant tools, to ensure that service level standards and program targets are met while maintaining a strong focus on client service and initiating work practice improvements, as necessary.
Monitor and report on caseload trends and outcomes and identify policy issues in order to contribute to developing policies and procedures.
Undertake reviews of work procedures and practices and identify opportunities for streamlining processes and optimizing efficiencies.
Prepare reports, case notes, interview notes, correspondence, and other material in relation to immigration matters in accordance with departmental guidelines and provide sound advice to senior staff to assist them to make high quality, accurate and timely decisions on escalated cases.
Desired Candidate Profile
Candidates from Immigration background is Required
Excellent communication skills
|Experience||6 - 12 Years|
|Salary||2 Lac 25 Thousand To 4 Lac 25 Thousand P.A.|
|Industry||Sales & Marketing / Business Development/telecaller|
|Qualification||Other Bachelor Degree|
|Key Skills||Team Handling Team Leader Team management|
Client of P.S International HR Consultants
|About Company||Our Client is a proven organization of reputed professionals offering world-class immigration and visa service solutions. Renowned for their exceptional customer-service, they are a dynamic and forward-thinking concern with an illustrious success record.|